Privacy Policy

At 90j, we are committed to protecting the privacy and security of all our players across Bangladesh. This Privacy Policy outlines the types of information we collect, how we use and store that data, and the rights you hold as a user of our platform. By accessing or using 90j, you acknowledge that you have read, understood, and agreed to the terms described in this policy.

This document applies to all users who register accounts, make deposits, place bets, or otherwise interact with 90j's services. We encourage you to read this Privacy Policy carefully and contact our support team if you have any questions or concerns about how your data is managed.

1. Information We Collect

When you register and use 90j, we collect the following categories of personal data in order to provide you with a safe, compliant, and enjoyable experience:

• Identity Information: Full name, date of birth, nationality, and government-issued ID details submitted during KYC verification.
• Contact Information: Email address, phone number, and physical address (city/district) used for account communications and support.
• Financial Information: Payment method details (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or Visa/Mastercard), deposit and withdrawal transaction records, and account balance history.
• Technical and Usage Data: IP address, device type, operating system, browser type, session duration, pages visited, and betting or gaming activity logs.
• Communication Records: Messages and inquiries you send to our customer support team, including live chat transcripts and email exchanges.

We collect only the minimum data necessary to deliver our services. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or medical information unless explicitly required by applicable laws or regulatory obligations.

2. How We Use Your Information

The personal data we collect is used for clearly defined and lawful purposes. Specifically, 90j uses your information to:

• Create and manage your player account, including authentication and account security settings.
• Process deposits and withdrawals through your chosen payment method (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• Verify your identity and age in compliance with Know Your Customer (KYC) requirements to prevent fraud and underage gambling.
• Deliver relevant bonuses, promotions, and personalized offers that match your gaming preferences and activity on 90j.
• Provide customer support, respond to queries, and resolve disputes in a timely and professional manner.
• Analyze platform usage, detect technical issues, improve site functionality, and prevent unauthorized access or suspicious betting patterns.

3. KYC and Identity Verification

90j is committed to operating a safe and fair betting environment for all players in Bangladesh. As part of this commitment, we require all registered users to complete identity verification (commonly known as KYC — Know Your Customer) before processing significant withdrawals or at the request of our compliance team.

KYC verification may require you to submit a scanned copy or photograph of a valid government-issued identification document (National ID card, passport, or driving licence), along with proof of address and, where applicable, proof of payment method ownership. All KYC documents are processed securely and stored in encrypted form in accordance with our data retention policies.

4. Cookies and Tracking Technologies

90j uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. The types of cookies we use include:

• Essential Cookies: Required for the platform to function properly, including maintaining your active session and ensuring secure login processes.
• Performance Cookies: Help us understand how users interact with the site by collecting anonymized data on page visits, load times, and error events.
• Preference Cookies: Store your settings such as language choice, preferred odds format, and display preferences so that we can personalize your experience on return visits.

You may disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on 90j. Continued use of our platform after being informed of our cookie policy constitutes your consent to the use of cookies as described above.

5. Sharing of Your Information

90j does not sell, rent, or trade your personal information to any third party for marketing purposes. However, we may share limited data with trusted third-party service providers and partners where necessary to operate our platform, including:

• Payment Processors: Trusted payment gateway partners who facilitate your deposit and withdrawal transactions (e.g., bKash, Nagad). These partners are bound by their own strict privacy and data protection obligations.
• KYC and Identity Verification Services: Third-party identity verification providers who assist in validating government-issued ID documents and confirming age eligibility.
• Game and Technology Providers: Our platform integrates games and services from licensed providers such as Pragmatic Play, Evolution Gaming, Spribe, and others. Certain technical identifiers may be shared with these providers to ensure fair play and seamless gameplay.
• Legal and Regulatory Authorities: We may disclose personal data when required to do so by applicable law, court order, or in response to a legitimate request by a government authority to prevent fraud, money laundering, or other unlawful activity.

All third-party service providers with whom we share data are contractually obligated to handle your information with the same level of care and confidentiality that 90j applies internally. We do not authorize any partner to use your data for their own independent marketing or commercial purposes.

6. Payment Data and Financial Information

90j processes financial transactions through trusted payment service providers operating in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and major international card schemes (Visa and Mastercard). When you make a deposit or withdrawal, your financial details are transmitted directly to the relevant payment provider using encrypted, secure channels.

90j does not store full card numbers, CVV codes, or full mobile banking PINs on its servers. Transaction history (amounts, dates, and method used) is retained on our platform solely for account record-keeping, dispute resolution, and regulatory compliance purposes. You may request a summary of your transaction history by contacting our support team.

7. Data Retention

90j retains your personal data for as long as your account remains active or as necessary to fulfil the purposes outlined in this Privacy Policy. Account data, transaction records, and KYC documents are retained for a minimum period to comply with applicable legal and regulatory requirements. When data is no longer required for these purposes, it is securely deleted or anonymized.

If you request the closure of your 90j account, we will initiate the deletion of your personal data within a reasonable timeframe, subject to any legally mandated retention periods. Please note that transaction records and KYC documentation may need to be retained beyond the account closure date to satisfy anti-money laundering regulations and other applicable legal obligations.

8. Your Rights as a User

As a registered user of 90j, you have the following rights with respect to your personal data. You may exercise these rights at any time by contacting our support team:

• Right of Access: You have the right to request a copy of the personal data we hold about you, including account details, transaction history, and KYC records.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
• Right to Erasure: Subject to applicable legal obligations, you may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: In certain circumstances, you may request that we limit the way in which we process your personal data, for example while a dispute regarding data accuracy is being resolved.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing your data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact our support team at [email protected] with the subject line 'Data Rights Request'. We will acknowledge your request within 3 business days and aim to resolve it within 30 days of receipt.

9. Security Measures

90j takes the security of your personal data seriously. We implement a range of technical and organizational security measures to protect your information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include 256-bit SSL/TLS encryption for all data transmissions, secure server infrastructure hosted in protected data centres, access controls and role-based permissions for internal staff, and regular security audits and vulnerability assessments.

While we strive to maintain the highest standards of data security, no online platform can guarantee absolute security against all possible threats. We encourage all 90j users to use a strong, unique password for their account, enable two-factor authentication where available, and to contact us immediately at [email protected] if they suspect any unauthorized activity on their account.

10. Children's Privacy

90j's platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal information on our platform, we will immediately suspend the account, delete the associated data, and return any funds in accordance with our policy. If you are a parent or guardian and believe your child has accessed 90j, please contact us immediately at [email protected] so we can take prompt corrective action.

11. Changes to This Privacy Policy

90j reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or platform features. When we make material changes to this policy, we will update the 'Last Updated' date displayed at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 90j following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information. If you do not agree with the revised policy, you should discontinue your use of the platform and contact us to close your account.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 90j handles your personal data, please do not hesitate to get in touch with our dedicated privacy and support team:

Our support team operates 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6). We aim to respond to all privacy-related enquiries within 2 business days. Please include your registered username and a brief description of your request to help us assist you as efficiently as possible.